The Customer Success category added 233 alternatives to Desku over the past five years. We track all of them. The products below are the ones the community responded to most strongly.
Interest scores measure initial buzz. Engagement ratios measure whether the buzz was substantive. I'd look at both before making a decision.
Desku: Quick Overview
Desku
Automate customer support with power of AI & automations
759
Transform your business with Desku's AI-enhanced automations! Collaborate effortlessly with shared inboxes, and turn one-time visitors into repeat customers with WhatsApp integration. Experience the future of Customer Support & Customer Experience with Desku!
OpenAI has released a model called ChatGPT which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests.
Superchat automates your business messaging. AI agents handle inquiries across all channels seamlessly. Connect WhatsApp Business, Instagram, Facebook, Live Chat and more to automate workflows, nurture leads, increase sales and revolutionize customer support.
AI Messenger with smart reply & long term memory for teams
1,432
🚀 Meet Tanka, the AI MESSENGER with MEMORY for TEAMS. Integrated with WhatsApp, Slack, Telegram and Gmail, Tanka learns from your past chats to deliver context-rich AI Smart Replies, to-dos and insights as your team's second brain and memory bank! ðŸ§
Make onboarding a breeze & skyrocket engagement with Milestone. Build personalized, interactive tours with gamified elements & smart triggers - all without writing a line of code. Fun & effective, it's the user activation secret weapon for SaaS.
Documents, tasks, calendars, chats - everything your customers need in one link to close deals and onboard faster. 🪄 Sales and CS teams use Flowla to wow clients with seamless buyer journeys, collaborate with them towards success, and boost win rates by 35%. 🚀
Sessions is the platform for stand-out meetings and webinars. Through a combination of automated scheduling, next-level video conferencing, embedded files & apps that keep everything on track, Sessions gives you everything needed to impress consistently.
Eligible startups get Intercom features at a 95% discount
989
Eligible startups get advanced Intercom features and Early Stage Academy at a 95% discount. The plan comes with 10 seats and 2,000 people reached. The Product Tours add-on comes with 1,000 guided users.
Run WhatsApp marketing campaign, tracking, scheduling & CRM
974
Lancepilot is a Meta Compliant WhatsApp Cold Outreaching Tool, equipped with unique features. It lets youu run single and sequence campaigns to your targeted prospects. It also comes with loaded inbox, workspaces, CRM and analytics to scale your marketing.
The Future of AI-Driven Marketing Automation 🌟 Deliver outstanding experiences through WhatsApp, Email, and SMS with scalable, personalized automation.
Client collaboration platform for professional services
947
The truth is, all these scattered tools and poor client collaboration result in wasted time on administrative work instead of making more money. Finally, bring your internal and external collaboration into one place! Focus on billable hours and strategic goals
ProductivityCustomer SuccessCustomer Communication
Do you also spend hours organizing and analyzing feedback? There's a better way. Olvy integrates with your Slack, Zendesk, Intercom, Hubspot, and everywhere your users are to bring all your user feedback in one place and analyze it all using AI 🪄
Three questions to ask for each alternative: Does it share enough categories with Desku to be a real substitute? Is its engagement ratio above 0.25? Did it launch recently enough to reflect current technology? If the answer is yes to all three, it belongs on your shortlist.
Frequently Asked Questions
Because interest score measures initial attention, not quality. A 300-interest product with 0.50 engagement ratio has a small, obsessed audience. That's usually a better sign than 3,000 interest with 0.08 engagement, which screams 'great marketing, thin product.'
The index tracks launches automatically. If something's missing, it either launched below our engagement threshold or hasn't been indexed yet.
Primary target audience at launch. Some products serve both. We classify based on who the product was positioned for, not who ended up using it.
We're working on it. Right now, the index captures launch data and community metrics. Direct product links are coming in a future update.
April 2021. Five years of launches, covering the entire AI boom, the no-code wave, and multiple cycles of every major category.