Papercups shared inbox allows you to forward emails, SMS and live chat into Papercups, and reply from Slack, our dashboard, or our mobile app. Respond to any conversation from where your team works.
Reply to Emails, Chat, and SMS from Slack
Papercups shared inbox allows you to forward emails, SMS and live chat into Papercups, and reply from Slack, our dashboard, or our mobile app. Respond to any conversation from where your team works.
Hey everyone! Kam and Alex here. We founded Papercups a little over a year ago and wanted to provide an open source alternative to customer support tools like Intercom and Zendesk. We've recently launched one of our most asked for features: email support. Now in addition to chat and SMS, you can also respond to customer emails directly from our Papercups dashboard or Slack. Simply create a new forwarding address from Papercups and route any emails directly to it. We have over 2,000 users on Pape
Love the slack integration. It's a seemingly small step, but it makes it so customers are right with you, like a team mate, where you already spend most of your time. Great work team!
Nice feature! Congrats on the launch!
Saves me quite a bit of time out of my day!
Cant wait to use this feature!!!
Categories come from the product's launch tags. Most products appear in 2-3 categories. The primary category is listed first.
The scores reflect launch-period engagement. Historical data is preserved and doesn't change retroactively. The build date at the bottom shows when the index was last refreshed.
Check the similar products section on this page, or browse the category pages linked in the tags above. Each category page shows all products for a given year, sorted by engagement.
A measure of community engagement at launch. Higher means more people noticed and interacted with the product. It's a traction signal, not a quality rating.