Thena keeps track of shared Slack channels with customers. Organizes customer channels with request identification, connects to internal tools, allows customer escalations, notifies teams, and analyzes behavior.
Manage and service your customers in Slack
Thena keeps track of shared Slack channels with customers. Organizes customer channels with request identification, connects to internal tools, allows customer escalations, notifies teams, and analyzes behavior.
Congrats on your launch! What an efficient idea to manage customers support via Slack. I will definitely give this a try as Iām sure this will bring great needed support in growing our user base.
Congratulations Govind! Looks really interesting, just upvoted!
Congratulations on the launch, Thena team!! šš
It's interesting, congrats on your launch!
Looks promising! Yes, we also have this problem when using Slack as people always report to one specific channel but sometimes, it could be missed. Will definitely try your product later!
Categories come from the product's launch tags. Most products appear in 2-3 categories. The primary category is listed first.
The scores reflect launch-period engagement. Historical data is preserved and doesn't change retroactively. The build date at the bottom shows when the index was last refreshed.
Check the similar products section on this page, or browse the category pages linked in the tags above. Each category page shows all products for a given year, sorted by engagement.
A measure of community engagement at launch. Higher means more people noticed and interacted with the product. It's a traction signal, not a quality rating.