Tisac tracks customer queries from shared Slack channels, organizes support workflows, monitors SLAs, and alerts your team—all in one place.
Next generation customer support platform for B2B
Tisac tracks customer queries from shared Slack channels, organizes support workflows, monitors SLAs, and alerts your team—all in one place.
Huge congratulations @yash_wadgave on the launch of Tisac! Wishing you tons of success ahead!
Tisac automates Slack support—tracking queries, creating tickets, and ensuring on-time resolutions with SLAs and Progress—while alerting your team instantly.
Love how Tisac brings order to Slack chaos. Does it integrate with ticketing systems like Zendesk or HubSpot for teams already using those tools, or is it aiming to fully replace them?
Customer support on Slack is broken. Missed threads, chaotic shared channels, and endless tracking inefficiencies slow teams down, leaving customers frustrated. At Tisac, we’ve rebuilt Slack support from the ground up—making it faster, smarter, and more scalable. Our platform helps you focus entirely on resolving issues rather than finding and keeping track of them. Track customer issues from Slack channels and converts it into ticket automatically. Customer requests can easily be tracked with A
A measure of community engagement at launch. Higher means more people noticed and interacted with the product. It's a traction signal, not a quality rating.
Discussion threads divided by interest score. Above 0.30 is strong. Below 0.15 suggests the product got clicks but not conversation.
Categories come from the product's launch tags. Most products appear in 2-3 categories. The primary category is listed first.
The scores reflect launch-period engagement. Historical data is preserved and doesn't change retroactively. The build date at the bottom shows when the index was last refreshed.