2.0 exists to advance the practice of Customer Success. Each magazine issue provides useful insight into what the most effective Customer Success teams are doing.
A Customer Success magazine that challenges the status quo
2.0 exists to advance the practice of Customer Success. Each magazine issue provides useful insight into what the most effective Customer Success teams are doing.
Companies now recognize the impact retention has on overall growth rates. But this shift towards focusing on the post-sale experience requires Customer Success to design new partnerships with Product, Marketing, and Sales to bring the voice of the customer into decisions. So I’m delighted to bring you the inaugural issue of 2.0, where we explore how Customer Success leaders can do just that. It provides a tactical framework for collecting customer feedback and sharing that with Product. It has t
Awesome resource! Love the design :)
In a former life I founded and ran a company called Blurb (since acquired and still going strong.) Blurb enables people to create, print and publish their own books and magazines - so I know how challenging and rewarding it is to write, design and produce a magazine as informative and beautiful as this one. Congrats to all those at Nuffsaid who played a part in this new publication. And extra kudos for focusing on the heretofore taken-for-granted Customer Success function - it's time for these f
Congratulations to Chris and the greater Nuffsaid team for launching this. I know how much effort goes into work like this. Well done!
Congrats Nuffsaid team! Really excited to read this!
Categories come from the product's launch tags. Most products appear in 2-3 categories. The primary category is listed first.
The scores reflect launch-period engagement. Historical data is preserved and doesn't change retroactively. The build date at the bottom shows when the index was last refreshed.
Check the similar products section on this page, or browse the category pages linked in the tags above. Each category page shows all products for a given year, sorted by engagement.
A measure of community engagement at launch. Higher means more people noticed and interacted with the product. It's a traction signal, not a quality rating.