SupportAgent.ai is your AI customer service agent for HelpScout. Connect your account and it will start drafting replies for your support tickets, using previous emails as a knowledge base.
Automate your customer support with automated drafts
SupportAgent.ai is your AI customer service agent for HelpScout. Connect your account and it will start drafting replies for your support tickets, using previous emails as a knowledge base.
Hey, Customer support is time-consuming and often repetitive. Most questions have already been asked by previous customers. So, I thought that GPT-4 would be ideal for this. SupportAgent.ai learns from your previous replies and drafts a reply for you automatically. You just have to review and hit send. I've been using it for a few months now, and most drafts don't need a single edit. You can try it for free today (no credit card required) and let me know what you think!
We've been using this internally for a while now and it's cut hours required to answer support tickets by 70%. A huge time & cost savings. Plus, with each update, it keeps getting better and better. Highly recommend trying it out.
will try it in next month or so
Congrats on this launch! It will really save a lot of my time.
Great tool! I've been using HelpScout for years but this makes my job so much easier. SupportAgent.ai is a game-changer in automating customer support.
The scores reflect launch-period engagement. Historical data is preserved and doesn't change retroactively. The build date at the bottom shows when the index was last refreshed.
Check the similar products section on this page, or browse the category pages linked in the tags above. Each category page shows all products for a given year, sorted by engagement.
A measure of community engagement at launch. Higher means more people noticed and interacted with the product. It's a traction signal, not a quality rating.
Discussion threads divided by interest score. Above 0.30 is strong. Below 0.15 suggests the product got clicks but not conversation.