Reduce your average support time by over 50%
PaceKB is a hosted Knowledge Base service that helps reduce average support time significantly. We do this by collating all of your most recently asked questions into a website where users can get instant detailed answers without needing to wait for a support
That is an impressive idea. Congrats on the launch.
We improve and develop PaceKB at a very fast rate, and review all customer feedback to ensure we're building a product that our customers are proud using. We welcome any feedback - no matter how small. We will continue to build products that you love, and exceed everybody's expectations!
A measure of community engagement at launch. Higher means more people noticed and interacted with the product. It's a traction signal, not a quality rating.
Discussion threads divided by interest score. Above 0.30 is strong. Below 0.15 suggests the product got clicks but not conversation.
Categories come from the product's launch tags. Most products appear in 2-3 categories. The primary category is listed first.
The scores reflect launch-period engagement. Historical data is preserved and doesn't change retroactively. The build date at the bottom shows when the index was last refreshed.