Provide customer support as polished as your product
Plain is a customer support platform for modern tools. Let users reach you from anywhere in your product, in any format. View product interactions and messages in a single timeline, and get real-time information from your own systems right at your fingertips.
The idea of displaying all user interaction with the product and messages in one timeline is awesome. This is something that is sorely lacking in ticketing systems like Zendesk, Freshdesk and others. Congrats on the launch!
I really dig this pricing model, sounds more fair compared to the dinosaurs out there. Product itself looks promising!
Love the single timeline along with the breadth of interaction modalities.
Wow, it's cool idea, I really like
Plain is such an awesome idea and product. Every company I’ve worked for has had unique needs that have never quite been met by whatever support tool they’re using, especially as that tool (or the customer conversations facilitated by it) becomes relevant to more folks in the business. I can’t think of another product out there today that handles the key pieces so well whilst not imposing limits or trying to be a “kitchen sink”. Rooting for y’all 💯
The scores reflect launch-period engagement. Historical data is preserved and doesn't change retroactively. The build date at the bottom shows when the index was last refreshed.
Check the similar products section on this page, or browse the category pages linked in the tags above. Each category page shows all products for a given year, sorted by engagement.
A measure of community engagement at launch. Higher means more people noticed and interacted with the product. It's a traction signal, not a quality rating.
Discussion threads divided by interest score. Above 0.30 is strong. Below 0.15 suggests the product got clicks but not conversation.