Best Customer Communication Tools (2024)

A platform for uniting customer where customer can express their needs, pain points. Check this page for more info https://business.problempulse.store/questions/10010000000000029/community-faq-ask-about-product-to-its-creator

We rebuilt online poker to be high-end. Now were bringing together some of the best founders to play poker together. Join us!

WP Inbox is a WordPress plugin that syncs data from your website and displays contextual information about the person in the sidebar of your inbox app while viewing or replying to messages from your customers, students, subscribers, and members.

Tired of chaotic emails, scattered information, & messy attachments? Customers feel it too. Cut through the clutter with Deallab - a central hub for seamless communication. Wow customers, save time, and win more with DealLab! 🚀

Struxe revolutionizes teamwork by seamlessly blending internal social networking with productivity tools, creating a unified platform that enhances collaborative innovation, project management, documentation, and idea generation.

Chatsimple: Give your website visitors a VIP experience. Proactively engage with visitors and help them navigate to the right products & case studies. Give them personalized answers instantly in their language. 175+ languages supported globally

With Textok Beta free tool anyone can define custom writing guides once, and never prompt tone or style ever again. With precise parameters (90+ and growing) Textok guides ensure consistency in texts — written either by a human writer or AI.

Enhance CX at every point along the customer journey. Our all-in-one platform, which includes AI chatbots, AI Copilot, Live Chat, and Smart Analytics, boosts team productivity and helps them save up to 6 hours per week by automating repetitive tasks.

Okfeedback is feedback widgets and survey form provider where users can create and customize the widget and survey forms and embed it in their website.

Turn your knowledge base into an in-app self-service tool. Users can access 'Explain This' for instant answers anywhere, tooltips, chatbot, submit tickets, browse knowledge effortlessly, and more — all ensuring an exceptional customer experience.

neetoDesk is an online customer service help desk software designed to enhance customer support experiences

Mojipulse is the easiest way to collect user feedback through in-app widgets, capturing and viewing feedback in real-time. It helps you understand what your users are thinking, identifies those at risk, and enables you to take prompt action.

Build an AI FAQ and answer any customer question in seconds, improve conversion by routing customers to what you want them to see, and discover what they want to know. No more cluttered websites, no customer support mazes, no frustration.

Make onboarding a breeze & skyrocket engagement with Milestone. Build personalized, interactive tours with gamified elements & smart triggers - all without writing a line of code. Fun & effective, it's the user activation secret weapon for SaaS.

Resolve 70% of customer support queries instantly. Save time for your team and customers with AI-powered answers.

Automatically respond, assist and support customers with the information they need, the moment they need it. Sendbird’s no-code solution takes only a few steps to configure and launch on your website. Start for free!

Planeolo simplifies client management during production and helps you to avoid scope creep, reduce revisions, reduce repetitive tasks related to client management, automate feedback reminders to unresponsive clients, and measure both client & project health.

Rewindr makes it super easy for you to collect reviews and display them on your online shop or website, it provides you with tools to analyze the customers journey from browsing the reviews to making purchase decisions.

Jobyfine нацелен на устранение разрыва между людьми и компаниями по всему миру, предлагая безопасную и удобную платформу для сотрудничества без посредников и барьеров. Это мобильное приложение – где вы можете найти задание, работу или помощника.

Create tailored interview questions for your customers in seconds. Learn to conduct effective interviews by deeply understanding their needs and preferences. 100% FREE!

Keyzii is crafting a robust technology stack that powers our platform, equipping users with the tools they need for instant, collaborative, and seamless communication.

Create custom chatbots using your data. Add website URLs or upload PDFs for training your chatbot. Customize appearance and tone for brand alignment. Supports multiple languages. Embed a script on your website and the chatbot is ready to engage your customers.

Call an AI is a platform for real-time voice AI interaction. It offers role-focused AIs for various tasks accessible via phone call. Talk to a brainstorming companion, a therapist, a technical support specialist - or build your own!

Start using a loyalty system for your business. Customers can collect points, pay with credit, get cashback, be rewarded for visiting, receive premium offers and much more.

Productly uses AI to automatically find & log product feedback from all the customer conversations happening anywhere inside your company in a single place! Get AI powered weekly feedback summaries & more!

Sierra is the conversational AI platform for businesses. We enable every company to elevate their customer experience with AI.

Terrakotta is a web-phone that lets users speak with contacts and leave AI generated voicemails when they don't answer. These voicemails dynamically sprinkle in personalized information that's relevant to the contact and are more likely to lead to a callback.

Publish your business' profitable offers and loyalty programs for your customers. Browse your favorite places and use loyalty cards' discounts & benefits.

Sms For businesses and companies to send marketing, transactional, notifications, and other types of SMS.

AgencyDots is a comprehensive project reporting system for software agencies that complements your CRM and PMS. Our centralized platform brings all your project reports together in one place, making coordinating your projects with your client easy.

Fructu is a tool destined for agency owners that revolutionizes the way we run agencies. It allows agencies to create beautiful onboarding flows, manage your clients projects and your team, and communicate all under one intuitive and beautiful platform.

Ringly.io replaces your customer service with an AI phone agent. Answer all calls automatically, 24/7, with immediate response.

Fineguide is a platform designed for individuals or business owners to incorporate AI virtual assistants onto their websites. It's like having Chat GPT right on your webpage!

Build profitable features from user feedback. Drive your product's growth with clarity by letting users post and vote on the features they want. 🚀 Features.Vote offers the easiest way to embed voting boards and roadmaps directly in to your app.

Enhance your business with AlphaBot! It chats with customers, pings you for missing knowledge in real time, learns on the go, and ensures conversations never hit a dead end.

Managing feedback can be time-consuming, especially at scale. Autopilot solves that challenge. It can detect feedback in chats, deduplicate it, reply to users, and summarize long threads. Autopilot handles the manual work while you focus on building product.

MagicPush is an easy and affordable push notification service for web apps. Easily integrate into your app using our Javascript, React and Vue library. Send translated notifications from our dashboard and schedule notifications using our calendar.

Productboard AI now supports fully automated feedback categorization. It works continuously in the background linking key user insights to related feature ideas. Now you'll know which features are top-requested and see exactly what every customer needs.

Collect feedback from your customers, prioritize features, and build a product users love.

Circled handle customer support for businesses without them having to worry or do a thing

Ditch the feedback scramble! Hepl (FREE!) keeps it all clear & organized. Get Hepl, get happy!

Testimonify is a powerful SaaS platform designed to help businesses collect, manage, and showcase customer testimonials and feedback. By leveraging testimonials, you can build trust and convert visitors into loyal customers

Don't let your users leave in the early stage of your project, get them subscribed for updates and get them on your product again when you offer what they need.

Ask a question, share a link and let our AI interview your users. It's convenient, quick and helps them explore their ideas and feedback in their own words. You get full transcripts of all conversations. Don't waste time on questions, focus on the answers.

Boost your Shopify store with Gojiberry Survey & Feedback. Deploy customizable post-purchase surveys for key insights. Integrates seamlessly with Shopify for actionable data. Enhance marketing and increase conversions effortlessly. ​

What if your workflow begins and ends with a Loom video? Now you can say it, show it, then let Loom write it for you: the best and easiest video messaging software now enables effective video and written communication for work. Introducing Loom AI workflows.

Boost sales and support with Kedra: all-in-one solution. Seamlessly integrate live chat and AI bot into Shopify admin. Turn visitors into fans with customization and analytics. Get a 24/7 AI assistant to boost sales and satisfaction. Start your free trial now!

Discover the perfect intersection where AI enhances customer support. A sleek, intelligent AI-powered ticket system, designed to optimize productivity. Transform your actionable tickets into to-do lists, organize them into tabs, all wrapped up with best UX

FeedbackChimp is a tool that centralizes user feedback, allowing users to submit and upvote feature requests. Customize your feedback board, create public or private roadmaps, and keep your audience engaged with a public changelog.

Quidget is an Al chat builder that scans your data and knowledge base to deliver instant, accurate answers to customer questions. Train and deploy it on your site in minutes. Finally, 😮‍💨 You don’t need humans to answer 80% of Tier-1 support questions.

Add a script, get feedback. It’s that simple. Capture user thoughts and opinions, empowering your team to make smart decisions.

🎙️ Voice AI Widget for Any Website 🚀 Transform your site with AI-powered voice interaction in seconds! 🗣️ Enter a prompt, grab your custom snippet, and paste it. Your users get hands-free Q&A—quick, easy, and engaging! ⚡💻

Getting feedback on a new product is hard. Solution - reward people for responding to forms with crypto.

RoboDialog provides AI customer support agents for websites, turning visitors into customers with instant, 24/7 answers. It's not just AI but fully-fledged customer support, with the option to switch to human assistance whenever needed.

Collect reviews and capture leads from any website. No complex setup, just embed the code snippet wherever you want the review widget to appear on your website. Build trust while improving products.

NexuBot is a cutting-edge SaaS platform that seamlessly connects OpenAI's powerful assistants to your digital channels. With just a few clicks, transform your website, social media, and customer support systems into intelligent, responsive interfaces.

Find out why your users aren't converting and why they're churning. Run in-app user conversations and learn about your users like never before.

Qolaba AI brings ChatGPT, Claude, Gemini, and Mistral together in a single, powerful chatbot. Switch seamlessly between these top-tier LLMs within the same conversation, compare responses, leverage each model's strengths, and enhance your productivity

The XO Platform enables enhanced AI chatbot orchestration, optimized search, and seamless hand off to human agents for a reimagined customer experience. Our generative AI-powered platform has a simple interface that gets AI chatbots up and running in minutes!

The vellum app and EQ API help you create better responses to emotionally charged situations. Our proprietary content library and transformer strengthen your relationships and reduce the risk of "saying the wrong thing".

Introducing simple yet powerful Web Push Notification Tool, HeyPusher: The ultimate web push notification tool! Effortlessly setup powerful notifications supported on all popular browsers and mobile devices. Boost engagement with ease. Try HeyPusher today! 🚀

RatingE ensures the success of businesses online by expertly managing customer reviews. Our cutting-edge AI-powered platform simplifies the process, allowing you to fully focus on running your business.

Your website's FAQ page at the bottom is a goldmine of information for your visitors. However 80% of visitors will lose interest before they even reach it. Answer their questions proactively to turn visitors into customers.

Notifuze - Elevate User Engagement with Our Robust Notification System for Web Applications. Deliver Tailored Messages, Enhance User Experience, and Boost Conversion Rates Effortlessly.

Loomer simplifies lead management with an intuitive drag-and-drop form builder, multi-platform embeds, and efficient data handling. Build and embed forms in minutes!

Replicate is a free platform that simplifies bug reporting by allowing users to submit software issues with Loom videos and annotated screenshots. This streamlines communication, speeds up resolution, and enhances collaboration between users and developers.

Empower Your Support Team with Gofer: - Streamline Conversations thanks to our suggested responses. - Transform your support KPIs and Analyze your customer's Sentiment improvement. - Elevate Performance in Real-Time thanks to Gofer's AI live coaching.

LoomFlows helps you build better products — faster — with visual feedback via Loom videos and annotated screenshots. Bugs, feature requests, testimonials, and more. Zero(ish) friction.

Train chatbot on your spreadsheets from across the organization to get real-time actionable insights. Ditch charts and tables to find insights from your data. Keep conversations contextual in your brand tone with custom training.

Elevate your sales demo with our live video AI agent! It conducts live video calls, delivers personalized demos, and guides prospects seamlessly. Enhance your strategy with real-time engagement and dynamic presentations. Embrace the future of sales today!

Let your users report bugs and share ideas without any logins or clicking off your page, by way of a tiny embeddable widget and a slick dev-friendly dashboard.

Turn website visitors into happy customers with Chatway. Answer questions in real-time using our live chat app. Enjoy features like canned responses, platform integrations, mobile apps, multilingual support, and team collaboration tools. Free plan available!

Human-like AI voice assistants with sub-1000ms latency can handle complex tasks in real-time, efficiently solving customer problems during calls. Experience seamless, instant support and elevate your customer service to new heights.

Two Cents helps users engage with their audience and gain valuable feedback while advertising their service. Ideal for B2B and B2C digital agencies, freelancers, and perfect for A/B testing.

Instore Activation lets you project a realistic vision of merchandising and trade marketing using augmented reality. Meet customers' requirements live and accelerate your sales process ! 3D merchandising to design your planograms and trade marketing campaigns

Opinionfeeds is a free tool for gathering anonymous feedback. Create unlimited, customizable portals and gain real-time insights with basic analytics. Enhance your feedback process effortlessly!

Mailfox tracks failed transactional emails from Mailgun, SendGrid, Resend, and more. Get instant notifications, fix email delivery issues, and reduce customer support calls. Set up in 1 minute without any code.

Seven24 captures real feedback and turns it into actionable tasks 🚀. Step 1: Create a workspace with your personalized feedback collection page. Step 2: Our AI analyzes feedback and delivers tasks sorted by importance, with a percentage ratio to you.

Contact Button helps you get more leads by providing website visitors with 1-click access to 15 widgets designed to solve common use cases directly inside of the button's interface. It's almost like being able to embed a smartphone in the corner of a website.

Enhance your business communication with TGpro, the premier Telegram client designed to streamline your sales efforts.

Enable your customer support team to quickly provide live chat support to your customers.

"That chatbot is awesome!!" - said no customer ever (until now). AWSME.ai was made to surprise and delight your customers, leads, or anyone visiting your website who has a question. We go beyond the plain old text responses with video, gifs, and more.

Phonely lets you build a humanlike AI phone receptionist that understands context, is emotionally intelligent, and can use software just like a person. This saves you time and lets you serve your customers 24/7.

Easily setup brilliant web push notification campaigns to engage your site visitors.

TapHero! The app that gives home and field service providers a way to offer real-time video support and remote assistance to customers. Connect with your customers in real-time, offering immediate advice, diagnostics, and estimates.

Loki helps therapists, coaches, astrologers, psychics, and other businesses or individuals monetize through paid per-minute audio, video, or text calls, as well as fixed-price scheduled sessions. Our customizable widget seamlessly integrates with your website.

Hexabot lets you create engaging conversational user experiences in websites, Messenger, and more. Build your conversation flow with a drag-and-drop interface, leverage AI-powered tools, support multiple languages, and benefit from an open-source platform.

I built Feedbacker AI to seamlessly collect user feedback and provide concise, AI-driven insights in seconds. Improve decisions, boost satisfaction, and drive growth with automated analysis. Easy integration, real-time updates, and quick support.

With PageScan, you can see how your visitors understand the content of your website. This simple tool provides clear feedback on how to improve your message, helping you ensure it connects with your audience.

Imagine a tool that captures everything your customers do. With Atlas for Shopify, turn customer data into your advantage. See every interaction—support tickets, purchases, and more—all in one powerful timeline.

Easily create professional FAQ pages with our user-friendly FAQ page generator. Perfect for businesses, bloggers, and e-commerce stores. Enhance customer experience, reduce inquiries, and boost SEO effortlessly.

Add and share feedback with your team and clients right on the actual live website. No emulation, no workarounds, just your browser. Say goodbye to screenshots and messy solutions.

Skim is a tender management software that helps companies, tender teams and consultants source, apply and win tenders. It is the only all in one platform in Europe.

Your calls, texts, and contacts in an intuitive app that works across all your devices, so you never miss a customer. With the new API, automate text messages, sync contacts, log activity in your CRM, and deeply integrate OpenPhone with your tech stack.

Productlane combines user feedback management with customer support so you can close the loop on everything and build well-crafted products. Local-first and built on Linear.

Superchat automates your business messaging. AI agents handle inquiries across all channels seamlessly. Connect WhatsApp Business, Instagram, Facebook, Live Chat and more to automate workflows, nurture leads, increase sales and revolutionize customer support.

Duonut goes beyond traditional surveys by engaging customers with real-time, AI-generated follow-up questions. The AI is trained using your URL or internal docs. Easily embed it in your product flow to receive instant, AI-generated summaries of user responses.

Spokk helps businesses collect & manage customer feedback turning private feedback into public reviews using AI. Close the feedback loop with replies, send coupons increasing response rates, boosting online reviews and customer satisfaction.

Openchangelog is a sleek changelog that can be integrated into your development process ensuring your users never miss a new release.

Introducing Changeloger, the WordPress plugin that transforms plain text changelogs into visually stunning formats within the block editor. Upload your changelog, and Changeloger converts it into an engaging, user-friendly display—no manual formatting needed!

Boost customer service with our AI-powered live chat widget. Features real-time chat, multilingual support, mobile optimization, and seamless integrations.

Dokko transforms knowledge management with advanced AI and natural language processing. Our intuitive chatbot works on any device, connecting teams and customers for seamless communication and easy knowledge sharing.

A loyalty app that allows businesses to communicate with their customers. You can send them notifications and messages about special offers. Increase customer retention and your revenue with Stamply!

Sandra AI is the first multilingual AI receptionist specifically designed for car dealerships. Our voice AI solution manages both inbound and outbound calls, allowing dealership teams to focus on closing deals and providing exceptional in-person service.